Emergency fault response: Understand the manufacturer's response time commitment for sudden emergency faults in power distribution cabinets (such as short circuits, power outages, etc.). High-quality manufacturers usually provide 24-hour hotline services and can respond within a short time after receiving repair reports. For example, for local customers, technicians can be dispatched to the scene within 1 - 2 hours; for customers in surrounding areas, they can also arrive within a reasonable time (such as 4 - 6 hours), which reflects the manufacturer's emphasis on emergencies. extent and processing capabilities. Daily consultation response When customers have daily inquiries about the operation and maintenance of power distribution cabinets, observe the manufacturer's response. Good manufacturers will have dedicated personnel responsible for answering customer consultation calls, and can respond to customer emails and other consultation methods in a timely manner during working hours. Generally speaking, for simple consultation questions, we can give clear answers within half an hour to a few hours, and provide customers with timely technical support.